Due to recent updates with Coronavirus (COVID-19), Set Scouter is implementing flexible cancellations on upcoming bookings.
- All rescheduling fees are being waived at this time.
- Location deposits are typically non-refundable, however, if a location owner cancels an upcoming booking, the producer will receive a full refund (excluding non-refundable Set Scouter service fees).
- Location-initiated cancellations will result in all Set Scouter service fees being credited towards future bookings.
- Producer-initiated cancellations are reviewed on a case-by-case basis.
The health and well being of our users is a top priority. We encourage all production teams and locations to communicate any health risks that may be a danger to others. Please notify each other if you, your crew, or anyone in your family is not feeling well.
As the situation evolves, we will continuously update our approach and these policies may change to follow the latest guidelines from health authorities.
Please feel free to reach out to us directly if you have any questions or concerns.
Thank you for your continued support and stay healthy!
Set Scouter Team