Producer Help Center

What's the best way to start a conversation with a location owner?

Written by Alex Kolodkin
Updated over a week ago

How can I get access to public or communal space? (i.e. building lobby)

Written by Alex Kolodkin
Updated over a week ago

Why can’t I talk to location owners on the phone?

Written by Alex Kolodkin
Updated over a week ago

How do I tell when a location is available?

Written by Alex Kolodkin
Updated over a week ago

What is the price on each listing based on?

Written by Alex Kolodkin
Updated over a week ago

Are location rental prices negotiable?

Written by Alex Kolodkin
Updated over a week ago

Which rooms can I use? Can I use the entire house?

Written by Alex Kolodkin
Updated over a week ago

How do I get more photos?

Written by Alex Kolodkin
Updated over a week ago

A location owner is not responding to me, what can I do?

Written by Alex Kolodkin
Updated over a week ago

Will the location owner be on set?

Written by Alex Kolodkin
Updated over a week ago

Where can I find the listing's phone number and address?

Written by Alex Kolodkin
Updated over a week ago

How do I arrange a viewing?

Getting access to phone numbers and addresses

Written by Alex Kolodkin
Updated over a week ago

What if I sent a viewing request but the owner does not respond in time?

Written by Alex Kolodkin
Updated over a week ago

What should I do during location viewings?

Written by Alex Kolodkin
Updated over a week ago

How do I book a location?

Written by Alex Kolodkin
Updated over a week ago

When do I pay and how?

Written by Alex Kolodkin
Updated over a week ago

How do I decide on and communicate our production's hours?

Written by Alex Kolodkin
Updated over a week ago

Who tells the location owner that they have been selected?

Written by Alex Kolodkin
Updated over a week ago

What are my responsibilities for protecting/cleaning the space?

Written by Alex Kolodkin
Updated over a week ago

What if my production doesn't have insurance?

Written by Alex Kolodkin
Updated over a week ago

What if I have questions for the location owner after booking?

Written by Alex Kolodkin
Updated over a week ago

Requirements for Each Booking

Written by Alex Kolodkin
Updated over a week ago

What is the service fee on the listing page?

Written by Alex Kolodkin
Updated over a week ago

Are there any hidden fees?

Written by Alex Kolodkin
Updated over a week ago

Why is there a viewing fee?

Written by Alex Kolodkin
Updated over a week ago

What is a special circumstance that could prompt a refund of the viewing deposit?

Written by Alex Kolodkin
Updated over a week ago

What is the security deposit on Set Scouter?

Written by Alex Kolodkin
Updated over a week ago

Set Scouter Add-on Services

Written by Alex Kolodkin
Updated over a week ago

Purchasing production insurance through a Set Scouter partner

Helpful links and coupons for insurance policies

Written by Alex Kolodkin
Updated over a week ago

What are the insurance and co-insurable certificate requirements?

Written by Alex Kolodkin
Updated over a week ago

Do I need to have a permit?

Written by Alex Kolodkin
Updated over a week ago

Why do I need insurance if I've already paid a security deposit?

Written by Alex Kolodkin
Updated over a week ago

Should I have a contract or location agreement?

Written by Alex Kolodkin
Updated over a week ago

How do I deactivate my account?

Written by Alex Kolodkin
Updated over a week ago