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Location Help Center
Click here if you are renting your location or home.
Do I pay Set Scouter?
What types of spaces are you looking for?
How is my information protected? Is it public?
How am I protected from accidents and damages?
Will productions use or move my furniture?
How invasive are film productions?
How much will I get paid?
Can I be home during a production?
How often will I be rented out?
How do I list my space? Can I list multiple spaces?
What is the best way to take photos of my listing?
How should I describe my listing?
How can I make my listing more visible?
How do I upload photos to my listing?
How do I decide on a price for my location?
Why am I priced at less than what I got before coming onto Set Scouter?
Who gets the service fee mentioned on my listing?
How many views does my listing get?
Why I can't find my listing in search?
How do I deactivate my account?
How do I send photos of my space to a producer?
How do I respond to a message?
Why can’t I send my phone number, email, or address to the producer?
Are producers receiving my messages?
Do I have to accept every production?
Producers are negotiating my rate, what do I do?
We've agreed on a different booking fee than my listing shows - what do I do next?
What does it mean if the insurance is “pending”?
What is a viewing?
Where can I find and accept my viewing request?
Why doesn’t a viewing require a specific time?
What can I expect on a viewing?
What should we discuss during a viewing?
Is it normal to have another viewing (tech scout) scheduled and how does it work?
If producers view my location, does this mean they are booking?
Resending payment to locations
Damage claims that cannot be submitted through Set Scouter
Accommodating Add-on Services
Who decides the production hours? (Start and wrap times).
How do I know that I got picked and what are the next steps?
I've been booked! How will Set Scouter take care of me?
How do I prepare my location for productions?
The production is asking me to sign a contract, should I?
How am I paid? When will I receive payment?
Avoiding and settling damage claims appropriately.
What if the production causes damages to my location?
How much is the security deposit and how does it work?
How to work with uninsured productions
How is overtime compensated?
Producers are asking for favors or extra time - what do I do?
Who’s going to clean my house? Can I add a cleaning fee?
Location taxes