Set Scouter

Alex Kolodkin

Click here if you are renting a location for your production.

Producer Help Center

What's the best way to start a conversation with a location owner?

How can I get access to public or communal space? (i.e. building lobby)

Why can’t I talk to location owners on the phone?

Beginning The Search

How do I tell when a location is available?

What is the price on each listing based on?

Are location rental prices negotiable?

Which rooms can I use? Can I use the entire house?

How do I get more photos?

A location owner is not responding to me, what can I do?

Will the location owner be on set?

Getting Location Information

Where can I find the listing's phone number and address?

Getting access to phone numbers and addresses

How do I arrange a viewing?

What if I sent a viewing request but the owner does not respond in time?

What should I do during location viewings?

Viewing/Scouting Spaces

Off Platform Penalty Fee

How do I book a location?

When do I pay and how?

How do I decide on and communicate our production's hours?

Who tells the location owner that they have been selected?

What are my responsibilities for protecting/cleaning the space?

What if my production doesn't have insurance?

What if I have questions for the location owner after booking?

Booking Locations

Requirements for Each Booking

What is the service fee on the listing page?

Are there any hidden fees?

Why is there a viewing fee?

What is a special circumstance that could prompt a refund of the viewing deposit?

What is the security deposit on Set Scouter?

Set Scouter Add-on Services

Helpful links and coupons for insurance policies

Purchasing production insurance through a Set Scouter partner

What are the insurance and co-insurable certificate requirements?

Do I need to have a permit?

Why do I need insurance if I've already paid a security deposit?

Should I have a contract or location agreement?

Costs and Requirements

How do I deactivate my account?

My Account

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