Advice and answers from Set Scouter

Get help straight from our team.

Why can’t I send my phone number, email, or address to the producer?

Location Help Center

Why can’t I send my phone number, email, or address to the producer?

Last updated on 27 Oct, 2025

Phone numbers and email addresses are blocked from messages until a viewing is booked through the site and accepted by the owner. This process is in place for the safety and security of our locations and is non-negotiable.

Before a viewing is booked, you’re welcome to chat about the project, send additional photos, and ask any questions you may have about the production.

Did you find this article helpful?
Previous

Are producers receiving my messages?

Next

© Set Scouter Inc. All rights reserved.