Below are a list of special circumstances that could result in a refund of your viewing deposit:

  • The owner does not show up or cancels the viewing.
  • If the location can no longer host the shoot on the dates you’ve discussed.
  • You and another team member booked viewings with the same location.
  • Any other circumstance deemed appropriate by Set Scouter.

Please keep in mind that we offer refunds on a case-by-case basis and can choose to credit the amount to the user’s account instead.