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Producer Help Center
Answers and articles for Producers renting locations on Set Scouter.
What's the best way to start a conversation with a location owner?
How can I get access to public or communal space? (i.e. building lobby)
Can I talk to location owners on the phone?
How do I tell when a location is available?
What is the price on each listing based on?
Are location rental prices negotiable?
Which rooms can I use? Can I use the entire house?
How do I get more photos?
A location owner is not responding to me, what can I do?
Will the location owner be on set?
Where can I find the listing's phone number and address?
How do I arrange a viewing?
What if I sent a viewing request but the owner does not respond in time?
What should I do during location viewings?
How do I book a location?
Off Platform Penalty Fee
When do I pay and how?
How do I decide on and communicate our production's hours?
Who tells the location owner that they have been selected?
What are my responsibilities for protecting/cleaning the space?
What if my production doesn't have insurance?
What if I have questions for the location owner after booking?
Requirements for each booking
What is the service fee on the listing page?
Are there any hidden fees?
Why is there a viewing fee?
What is a special circumstance that could prompt a refund of the viewing deposit?
What is the security deposit on Set Scouter?
Set Scouter Add-on Services
Purchasing production insurance through a Set Scouter partner
What are the insurance and co-insurable certificate requirements?
Do I need to have a permit?
Why do I need insurance if I've already paid a security deposit?
Should I have a contract or location agreement?
How do I deactivate my account?
